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Dustin Brackett

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Recent Posts

How to Use HubSpot: New Dashboard Customization

If you're like most businesses, you rely on dashboards to run your business. From sales dashboards, website dashboards, and key performance indicator (KPI) dashboards to customer service dashboards and everything in between, HubSpot's dashboards and reporting are very flexible to give you and your team the high level data that you need at a glance. Now, they've gotten even better with the ability to add custom text, tags, images, and videos right to your dashboard!

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HubSpot Themes Introduction: Gettin' Buzz'd Podcast Season 3 Episode 1

It's a brand new season of the Gettin' Buzz'd podcast! On this episode, Dustin and Michael are talking to HIVE Lead Developer Tyler West about HubSpot Themes. Take a listen in the video below or keep scrolling to find the complete transcript. 

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How to Use HubSpot: Deal Record Property Customization

Each business has a different sales process and that means that we each have different information that we need to be able to see at a glance in a deal. Using HubSpot deals is a great way to organize your pipeline, manage your active and closed deals, and help your sales team prioritize their prospects.

HubSpot is an extremely flexible tool and you can make it function exactly how your team needs it to function. That includes customizing your deal record properties and customizing the mandatory information for deal creation.

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10 Creative Marketing Ideas to Use in 2021

The best marketing campaigns of the past year all have one thing in common — they did much more than just promote their brand. The campaigns we love and that make the biggest impact make us think about the industry, the world at large, and our place in it. Global and national companies can do this easily, but it's important for smaller businesses to also think outside the box. Channeling your creative energy into your marketing campaigns can help your business attract more attention from customers and leads. Here are ten creative marketing ideas you can put to work in your campaigns in 2021. 

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How to Use HubSpot: Enabling Cookies by Category for GDPR

What COVID-19 did to the world, GDPR did to the marketing world in 2018. It completely turned the marketing world upside down. Now, anytime you are capturing data from a contact in the European Union, you have to be transparent about what you're tracking, allow your contacts to opt-in or opt-out, and at their request, you have to be willing to delete all data you have on them. It's a pretty big deal for privacy.

Now, for a lot of companies, GDPR has no effect. If you don't sell to or work with anyone in the EU, then you don't necessarily have to follow GDPR. But — this isn't going to be the end of this kind of regulation. California has already rolled out the CCPA which is similar and we expect other states and countries to jump on this train sooner rather than later. One option that you can now enable for your GDPR (and general privacy) is cookies by category and give your website visitors access to choose which cookies they want to allow or disallow. Here's how.

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Where Our Digital Strategy Agency Came From & Where We're Going

Whew. What a ride. Today is our seven year anniversary and it may or may not feel like it's been approximately 107 years. Today I took some time to think about where we came from, who we are, the struggles and successes along the way, and where we want to go over the next seven years. What a ride it has been and I can't wait to see what's next!

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How to Use HubSpot: Setting Up Your Home Screen

Let's face it - we all use HubSpot differently. And since HubSpot is such a vast tool with the CRM, Marketing Hub, Sales Hub, Service Hub, and CMS Hub, it's easy to get lost. 

For many of your team members, a lot of the tools may not be necessary. If you have a team member that is strictly focused on CMS development, for example, they don't need to see all the different marketing, CRM, sales, and service stuff when they first login. They just want to get right into the HubDB (or some other development page).

Well now you can set your home page depending on what you want to see when you login. No more just automatically going to the Marketing Dashboard and then having to navigate to the page you would have rather started on.

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How to Use HubSpot: Exclude IP Addresses

Data is only useful if it's accurate. And one of the biggest mistakes that we see companies make with their reporting is that they don't exclude internal IP (internet protocol) addresses from their reporting. This means that whenever someone from your own company comes to your website, it's being counted as a new website session. Having your team utilize your website is definitely a good practice (and likely means that you have created a useful website), but we don't want to report on those people because they are not prospects. There is no chance they ever turn into a customer. Here's how you can eliminate this reporting error.

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How to Use HubSpot: Filter Out Bot Activity for Clean Reporting

If you sell to or market to Fortune 500 and larger companies, you may be seeing that when you send a marketing email to multiple contacts within a company all of them are being opened at the same time or even clicked at the same time. Oftentimes this can mean that security bots are causing false opens and clicks before the email is even delivered to its intended contact. If you want to have clean data and accurate reporting on your email marketing campaigns, you need to filter out those bot activities. Here is how you can do just that in HubSpot.

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What I Learned Building My First HubSpot Theme

When we first started utilizing HubSpot and became a HubSpot Partner Agency in 2015, HubSpot looked a lot different. The platform itself looked and functioned differently, there was no Sales Hub or Service Hub, and the HubSpot CMS was known as the HubSpot COS (and was really an afterthought).

Needless to say, a lot has changed in the last six years. And it seems like more and more is changing by the day with HubSpot. Earlier in 2020, HubSpot rolled out themes. It was a monumental shift in the way the HubSpot CMS functioned as well as how things like landing pages, thank you pages, and blogs were built and managed.

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